Cancellation Policy

• Clients must provide at least 24 hours’ notice to cancel or reschedule an appointment. 
• Cancelling with less than 24 hours’ notice or failing to attend will result in a full session charge, which is non-refundable.

Consent and Client Responsibilities

• By booking, the Client consents to treatment by the qualified practitioner at the Provider and understands that treatment outcomes vary with no guarantees.
• The Client agrees to follow the advice and treatment plans provided for optimal outcomes.
• The Client must provide accurate personal information and must not book using another person’s details.. Use of another person’s information absolves the Provider from liability related to any charges.

Liability and Disclaimers

• The Provider is not liable for any worsening of symptoms or treatment failures absent negligence.

Governing Terms

• By proceeding with a booking, the Client confirms they have read, understood, and agreed to these terms in full and will sign an agreement form to this effect prior to commencing their initial appointment with the Provider. The Client understands that these terms remain in place for any and all subsequent appointments the Client books with the Provider.